Saturday, January 12, 2008

Monday Mouse Watch : Changes to Disney Dining Plan infuriate WDW guests

Jim Hill writes:

There are many things that one might expect to hear at a full-service eatery at the Walt Disney World Resort. An attentive server asking a guest if they can get them another Coke. Or an anxious parent -- as they clutch their camera -- asking when's Mickey going to come through the restaurant again.

But what you don't expect to hear is a patron swearing at the top of their lungs at a WDW restaurant manager over something they just found on their bill.

Yet over the past seven days, this scene has been repeatedly at Disney World eateries. With Security having to be called in several cases in order to deal with these irate customers. All because these WDW visitors are furious with the changes that have recently been made to the Disney Dining Plan.

"And what's the Disney Dining Plan?," you ask. Much like Disney's Magical Express Transportation, it is yet another of the Mouse's ingenious schemes to keep WDW guests (more importantly, their wallets) on property. Preventing them from wandering on down the road and then spending their dough at the SeaWorld Adventure Park or the Universal Orlando Resort.

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